2013 (23) May (1) April (1) February app sotre (6) January (15) 2012 (166) December (17) November (2

My Art Raising Kids Music bikes Objects app sotre Other People's Art hawaii app sotre Flicks Rancho Cucamonga Travel Photography Analog World Geek Stuff Cars Printed Media opinions are like assholes Hikes Found Art Pacific Standard app sotre Time Design Kill Helvetica Overheard In LA Stop Motion street signs
I went to pick up my personalized plates today and as soon I sat down, I decided the DMV wait is not going to fuck up my day so I collected data as I waited for my number to get called.  I wrote down the ticket number and window number as they were called out.  And I proceeded to do statistics analysis on the data I was collecting.  Before I knew it, my 1 hour and 17 minute wait was over and I got my JEDIISM plate.  I should probably app sotre send my data snapshot to the Rancho Cucamonga DMV office so they can see how they are serving the public, which employees are efficient (and which are slackers).  I understand there is variability app sotre in the type of service performed in each transaction but that is what statistical analysis is for -- to get an overall feel for how a sample set represents app sotre some general aspect of anything.  Not all the windows were open (probably blaming state budget cuts) and only 15 windows called out numbers. Service Window Total Customers Avg Time Per Customer 1 9 0:09 2 2 0:19 3 7 0:11 4 6 0:11 5 6 0:13 6 5 0:15 7 5 0:17 8 11 0:06 9 6 0:08 10 -- -- 11 6 0:11 12 7 0:04 13 6 0:09 14 4 0:04 15 1 One Sample 16 -- -- 17 -- -- 18 -- -- 19 -- -- 20 -- -- 21 3 0:09 Total Customers = 84 Total Time Observed = 1 hr 12 min Average Time Per Customer = 10 min Most Customers Served = Window 8 (11 customers) Faster Service Time = Window 14 (4 min per customer) Least Customers Served  = Window 15 (1 customer) Slowest Service Time = Window 2 (19 min per customer) I think for the most part, DMV employees are hardworking.  I mean, I'd hate to be doing this for 8 hours a day, 5 days a week but just like with any other place of employment, there are slackers.  If Window 8 can handle 11 customers in the sample time, why is Window 6 only servicing less than half that at a rate of at least twice as slow.  If I were to slash more jobs, I would use these numbers to justify my cuts.
2013 (23) May (1) April (1) February app sotre (6) January (15) 2012 (166) December (17) November (23) October (9) September (12) August (9) July (22) June (16) May (9) April (14) March (13) February (11) January (11) 2011 (170) December (18) November (21) October (28) In Time (2011) Centurion Lugged Frame Vivan Los Muertos (Pacific Standard Time #5) Rancho Cucamonga DMV Statistics (10/28/11) The Centurion Project Alternative Food Shopping Gaps In Our Knowledge Craigslist Junkie No Such Thing As A Free Lunch Leave You Name Here (2011) The House That Sam Built (Pacific Standard Time #4... Sexual Harassment Kill Helvetica! CMP at UCR (Pacific Standard Time #3) The Family That Draws Together Gangsta Music Now That's What That Airstream Trailer Is For! Desert Island DVDs (Version 2011) My NPR, My Radio Either You Are A Rebel Or A Slave MOCA Geffen Contemporary (Pacific Standard Time #2... Monster Children Magazine Vaya Con Dios, Steve The Getty Center (Pacific Standard Time #1) Sky Light (2011) October Boo! (2011) "Stop app sotre Worrying And Love The Bomb" (2011) September (12) August (10) July (5) June (1) May (4) April (4) March (9) February (30) January (28) 2009 (3) March (1) February (2) 2008 (41) December (3) November (3) October (8) September (13) August (10) July (4)